Bluestacks x game list2/12/2023 Once you have submitted your feedback, you will receive an email with a ticket number for your submission. After filling in the details, click on the "Submit" button at the bottom to send your feedback to us. It provides us with game-related and system information to understand the problem better, those details help us very greatly in our diagnosis.ġ2. Remember to check the box next to "Allow us to collect some info necessary for customer support". Enter a valid email address that will be used by our Support Team to contact you in the future.ġ1. Then, click on "Upload File" to add a screenshot of the issue that you are facing, as illustrated below.ġ0. Here, paste the information that was copied from the Nerd mode in the "Description" box along with your description of the problem.ĩ. Go back to the "Feedback" tab in the "Settings" menu. NOTE: This information will contain your session and device details that we will use to debug the issues you’re experiencing.Ĩ. Within the Nerd mode tab, click on the "Copy to clipboard" icon to copy the necessary game-related and system information, as shown below. After the Nerd mode has been enabled, close the pop-up message by clicking on the "X" button.ħ. Here, enable the "Nerd mode" by clicking on the toggle button next to it.Ħ. Launch the game on Cloud and click on the information icon at the top left corner of your screen, as shown below.ĥ. To help us diagnose the issue, please add the technical details which can be obtained from the Nerd mode. In the "Description" box, explain the issue you're facing in detail. Here, select a "Category type" for your problem from the list.ģ. On the Settings menu, navigate to the "Feedback" tab. Launch BlueStacks X and navigate to the "Settings" menu by clicking on the gear icon on the left side of your screen.Ģ. How can I report a problem on BlueStacks X?ġ. You can report any problem you experience while playing your favorite Android games on BlueStacks X, such as problems related to FPS drops, high latency, login issues or anything else.Īfter investigating the matter, we will get in touch with you at your email address with possible solutions to your problem.
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